Buy Bitcoin/Litecoin

How do I buy Bitcoin & Litecoin on your site?
The first step to buying Bitcoin or Litecoin is to open a Jubiter account. Verified users can buy Bitcoin and Litecoin instantly with a credit card or bank ...
Thu, 28 Nov, 2019 at 3:12 PM
What are the supported countries for purchasing Bitcoins/Litecoins?
You can use Jubiter from almost any country in the world.  The following is a list of countries that are NOT supported: Afghanistan, Algeria, Angola, Ba...
Mon, 1 Jun, 2020 at 2:56 PM
What documents are required to open an account?
The documents required will depend on your method of payment, the value of your order, and our risk assessment.  Credit Card Purchases:  To verify a...
Mon, 25 Nov, 2019 at 12:01 PM
What are the limits for buying cryptocurrencies?
Limits are determined on a case by case basis according to your individual risk profile.  Please contact support if you have any questions. 
Mon, 25 Nov, 2019 at 12:05 PM
What payment methods are available?
We accept: Credit Card:  Visa (both debit and credit cards), Visa Electron, Mastercard, and Maestro Bank Wire Transfer: SEPA Wire Transfer
Mon, 25 Nov, 2019 at 12:08 PM
Why was my credit card declined?
Credit card transactions can be declined for various reasons.  Even a small typo at the check out.  We always recommend submitting your transaction twice ju...
Mon, 25 Nov, 2019 at 12:13 PM
Why is my transaction 'Pending'?
At Jubiter we review all Bitcoin and Litecoin purchases manually.  We do our best to complete this process as fast as we can but it can take up to 48 hours....
Mon, 25 Nov, 2019 at 12:18 PM
Why do I still see a charge on my account even though my order was cancelled?
It can take time for credit card issuers to process updates to your account.   When a transaction is initiated a pre-authorization is usually processed.   S...
Tue, 31 Jul, 2018 at 2:39 PM
Where do I find my Order-ID or Transaction-ID?
In your dashboard you will find links to each of your wallets (one for each coin).  The wallet page displays all your previous transactions.  You can click ...
Tue, 31 Jul, 2018 at 2:41 PM
Can I pay with someone else's credit card?
No, unfortunately, we are unable to accept payment from any third-party, only the authorized account holder.
Tue, 31 Jul, 2018 at 2:43 PM