Buy Bitcoin/Litecoin

How do I buy Bitcoin & Litecoin on your site?
The first step to buying Bitcoin or Litecoin is to open a Jubiter account.   Verified users can buy Bitcoin and Litecoin instantly with a credit card, just ...
Fri, 10 Aug, 2018 at 2:25 PM
What are the supported countries for purchasing Bitcoins/Litecoins?
You can use Jubiter from almost any country in the world.  The following is a list of countries that are NOT supported: Malaysia, Mauritania, Kuwait, Qa...
Thu, 25 Oct, 2018 at 4:13 PM
What documents are required to open an account?
Jubiter has 3 verification levels. Level 1: You will not need to upload any documentation to open an account.  You will only need to verify your email a...
Tue, 31 Jul, 2018 at 5:15 PM
What are the limits for buying cryptocurrencies?
Jubiter's cryptocurrencies spread is determined by an algorithm that takes into account market volatility.  The exchange rate is provided to you at the...
Thu, 25 Oct, 2018 at 4:23 PM
What payment methods are available?
We accept Visa (both debit and credit cards), Visa Electron, Mastercard, and Maestro
Tue, 31 Jul, 2018 at 2:29 PM
Why was my credit card declined?
Credit card transactions can be declined for various reasons.  The most common is that it was declined by your bank or card issuer.  The best course of acti...
Tue, 31 Jul, 2018 at 2:31 PM
Why is my transaction 'Pending'?
Your transaction is currently being processed.  Usually, payments are processed instantly, however, some cases require more attention and can take up to 48 ...
Mon, 29 Oct, 2018 at 11:56 AM
Why do I still see a charge on my account even though my order was cancelled?
It can take time for credit card issuers to process updates to your account.   When a transaction is initiated a pre-authorization is usually processed.   S...
Tue, 31 Jul, 2018 at 2:39 PM
Where do I find my Order-ID or Transaction-ID?
In your dashboard you will find links to each of your wallets (one for each coin).  The wallet page displays all your previous transactions.  You can click ...
Tue, 31 Jul, 2018 at 2:41 PM
Can I pay with someone else's credit card?
No, unfortunately, we are unable to accept payment from any third-party, only the authorized account holder.
Tue, 31 Jul, 2018 at 2:43 PM