Account Verification

What information do I need to provide to open a Jubiter account?
All you need to provide in order to open a Jubiter account is a valid email address.    Once you have registered an account, please follow the instruction...
Tue, 31 Jul, 2018 at 4:46 PM
Why didn't I receive a verification email?
First, check back in 10 minutes. Depending on your email service, it is not uncommon for emails to take some time to arrive in your inbox. Be sure to ch...
Tue, 31 Jul, 2018 at 4:53 PM
Why didn’t I receive my phone verification code?
Please first make sure that you have entered the correct phone number. Also note that sometimes it can take up to a few minutes to receive the verification ...
Tue, 24 Apr, 2018 at 3:17 PM
Why do I need to verify my account?
In order to access all of our services, such as buying or exchanging cryptocurrencies, we require account verification.  International regulators demand tha...
Mon, 25 Mar, 2019 at 2:38 PM
How do I upload my documents for my account verification?
Login to your account  Click "Verify Account" in the footer menu Input your personal information Upload your ID Document. Choose ID "Uplo...
Mon, 15 Apr, 2019 at 12:30 PM
How long does the verification process take?
In most cases the verification process is instant.  In the event our automated system has difficulty verifying your documents they will need to be verified ...
Tue, 31 Jul, 2018 at 5:02 PM
I received a message saying that my information is currently being reviewed. What does this mean?
Sometimes the verification process may take a little longer as documents must be manually reviewed by our representatives. In such cases, we will send a mes...
Thu, 22 Mar, 2018 at 3:38 PM
Why were my documents rejected?
Identification documents may be rejected for various reasons. Unfortunately, for security reasons, we may not be able to disclose the reason for the rejecti...
Tue, 31 Jul, 2018 at 5:04 PM
Can I transfer cryptocurrencies without verifying my account?
All you need to do is verify your email address in order to send, receive, exchange, or store cryptocurrencies.
Tue, 31 Jul, 2018 at 5:05 PM
Can I use another person's documents or data to create and verify my Jubiter account?
No, you cannot use another person's documents or data to create and verify a Jubiter account. Using other persons' documents and data is strictly ...
Mon, 4 Jun, 2018 at 3:10 PM