Account Verification

I received a message saying that my information is currently being reviewed. What does this mean?
Sometimes the verification process may take a little longer as documents must be manually reviewed by our representatives. In such cases, we will send a mes...
Thu, 22 Mar, 2018 at 3:38 PM
Why were my documents rejected?
Identification documents may be rejected for various reasons. Unfortunately, for security reasons, we may not be able to disclose the reason for the rejecti...
Tue, 31 Jul, 2018 at 5:04 PM
Source of Funds
Source of Wealth (SOW) and Funds (SOF): Examples of Appropriate Information and Supporting Documentation Source of funds/wealth Information / Documents tha...
Thu, 20 Dec, 2018 at 12:46 PM
How do I take a selfie with ID and note?
For higher value orders you will be asked to provide a ' selfie with ID and note' 1. Using  a scrap piece of paper write the words "Only ...
Sun, 30 Dec, 2018 at 1:23 PM